Resume

PROFILE OF QUALIFICATIONS

Motivated and versatile graphic designer with 1.5 years of formal design experience and a strong foundation in user experience principles. Currently completing a B.A. in Graphic Design/User Experience, with a proven ability to create visually compelling, user-focused solutions across print, digital, and social media platforms. Experienced in design instruction and cross-functional collaboration, with a background in education and hospitality that strengthens communication, empathy, and client engagement. Seeking a remote role in graphic design, UX design, or design education where creativity, inclusivity, and thoughtful design make a meaningful impact.

Work

May 2024 – Jun 2025

cOCKTAIL SERVER

Walt Disney World’s Animal Kingdom Lodge (Sanaa)
9

Deliver exceptional guest service in a high-volume, upscale dining environment, consistently exceeding Disney’s service standards.

9

Personalize dining experiences by anticipating guest preferences and special occasions.

9

Liaise with culinary teams to accommodate allergies and dietary needs, ensuring guest safety and satisfaction.

Dec 2021 – May 2024

Trainer / Assignor / Teller / Seater

Walt Disney World’s Animal Kingdom Lodge (Boma)
9

Trained and mentored 20+ new cast members, enhancing performance, service quality, and team retention.

9

Oversaw guest seating and reservation flow, optimizing table turnover and minimizing wait times.

9

Acted as a communication hub between front- and back-of-house teams to ensure seamless guest experiences.

Sept 2020 – May 2021

GRAPHIC DESIGN TEACHER

Olney High School, Philadelphia
9

Created and delivered bilingual visual arts curriculum that increased student engagement by 30%.

9

Maintained a dynamic, inclusive classroom environment through empathy-driven behavior management.

9

Integrated hands-on projects to improve comprehension, retention, and cultural connection.

Aug 2019 – Sept 2020

Assistant General Manager

Anejo, Philadelphia
9

Directed daily operations, driving service consistency, staff accountability, and guest satisfaction.

9

Resolved customer issues via online channels, improving public reviews and repeat visits.

9

Increased food and beverage sales through redesigned, guest-friendly menus and upselling strategies.

Aug 2017 – Sept 2018

Graphic Designer

1010 Creative, Philadelphia
9

Directed daily operations, driving service consistency, staff accountability, and guest satisfaction.

9

Resolved customer issues via online channels, improving public reviews and repeat visits.

9

Created social media content for hospitality clients, including Hilton’s Rope and Anchor, to expand audience reach.

Education

Graduation 2003

AS – GRAPHIC Design

Valencia College
Est Graduation 2027

BS – GRAPHIC Design/UX Design

Southern New Hampshire University

LET’S GET TO WORK

 

 

contact:

tika.skiba85@gmail.com