Resume
PROFILE OF QUALIFICATIONS
Motivated and versatile graphic designer with 1.5 years of formal design experience and a strong foundation in user experience principles. Currently completing a B.A. in Graphic Design/User Experience, with a proven ability to create visually compelling, user-focused solutions across print, digital, and social media platforms. Experienced in design instruction and cross-functional collaboration, with a background in education and hospitality that strengthens communication, empathy, and client engagement. Seeking a remote role in graphic design, UX design, or design education where creativity, inclusivity, and thoughtful design make a meaningful impact.
Work
May 2024 – Jun 2025
cOCKTAIL SERVER
Walt Disney World’s Animal Kingdom Lodge (Sanaa)
Deliver exceptional guest service in a high-volume, upscale dining environment, consistently exceeding Disney’s service standards.
Personalize dining experiences by anticipating guest preferences and special occasions.
Liaise with culinary teams to accommodate allergies and dietary needs, ensuring guest safety and satisfaction.
Dec 2021 – May 2024
Trainer / Assignor / Teller / Seater
Walt Disney World’s Animal Kingdom Lodge (Boma)
Trained and mentored 20+ new cast members, enhancing performance, service quality, and team retention.
Oversaw guest seating and reservation flow, optimizing table turnover and minimizing wait times.
Acted as a communication hub between front- and back-of-house teams to ensure seamless guest experiences.
Sept 2020 – May 2021
GRAPHIC DESIGN TEACHER
Olney High School, Philadelphia
Created and delivered bilingual visual arts curriculum that increased student engagement by 30%.
Maintained a dynamic, inclusive classroom environment through empathy-driven behavior management.
Integrated hands-on projects to improve comprehension, retention, and cultural connection.
Aug 2019 – Sept 2020
Assistant General Manager
Anejo, Philadelphia
Directed daily operations, driving service consistency, staff accountability, and guest satisfaction.
Resolved customer issues via online channels, improving public reviews and repeat visits.
Increased food and beverage sales through redesigned, guest-friendly menus and upselling strategies.
Aug 2017 – Sept 2018
Graphic Designer
1010 Creative, Philadelphia
Directed daily operations, driving service consistency, staff accountability, and guest satisfaction.
Resolved customer issues via online channels, improving public reviews and repeat visits.
Created social media content for hospitality clients, including Hilton’s Rope and Anchor, to expand audience reach.
Education
Graduation 2003
AS – GRAPHIC Design
Valencia College
Est Graduation 2027
BS – GRAPHIC Design/UX Design
Southern New Hampshire University
LET’S GET TO WORK
contact:
tika.skiba85@gmail.com
